Consumers Expecting Free ‘Preventive’ Care Sometimes Surprised By Charges

January 21, 2014
by Michelle Andrews
Washington Post & Kaiser Health News

The system still has kinks to work out. Translating a set of clinical recommendations about preventive services into an insurance claim and describing how it should be paid is “much more complicated than just pointing to a list and saying 'that's covered,' “ says Karen Pollitz, a senior fellow at the Kaiser Family Foundation (KHN is an editorially independent program of the foundation.)

“There isn’t an intermediary to translate this into insurancespeak,” says Jeff Levi, executive director of the Trust for America’s Health, an advocacy group focused on disease prevention. 

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