Lessons from H1N1's First Wave

November 2, 2009
by Regina Phelps
Risk Management

Employees will look to their employers for assurance. 

In the weeks leading up to the official declaration of a pandemic by the WHO on June 11, many corporate risk managers scrambled to manage the massive influx of questions from worried employees. One of the key findings from "Pandemic Flu: Lessons from the Frontlines" (a report released by the Trust for America's Health, the Center for Biosecurity and the Robert W. Johnson Foundation) was that clear, straightforward information provided to the public was essential for allaying fears and building trust. The same is true for businesses. 

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